to personally inform you of this exciting merger between our companies in Southern California. It has long been a goal of mine to keep in the forefront of the office equipment industry and I hope you will be pleased with this announcement.
We will be integrating our service and sales operations centers in a way that will provide maximum availability to new products as well as continue efficiently our day to day service operations. Client satisfaction is the cornerstone of both of our companies and will continue to be the driving force behind this merger.
With this merger, our companies will be in a better position to offer you enhanced service on your equipment as well as a greatly expanded product line-up.
How will this merger benefit you?
Our teams will remain in place with a renewed commitment to service and sales.
Expanded range of products as one of the premier Ricoh/Gestetner and Kyocera/Copystar authorized dealers.
Enhanced delivery of these products
Expanded field service with a staff of 14 factory trained technicians
Enhanced finance options
We look forward to serving you and if you have any questions or concerns about the merger and its impact on the services you rely on as our customer, please do not hesitate to contact me. This is a giant step forward and we thank you for your business and appreciate the trust you have placed in our companies.
Sincerely,
Mike Etesami
President, Sigma International Business Machines
